Category: Product
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Introducing CleverOS: This is how our team talks to our payments data
We built an internal AI system called CleverOS. Our team asks it a question about our payments data, in plain English, straight from Claude or ChatGPT. Approval rates, deposit volumes, payout SLAs, supplier health, dispute flags. It answers off a data layer we’ve audited against the source system, and it doesn’t stop at handing back…
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Clever Product Updates: Automatic Reports, Smarter Payments
This month ships real improvements across the board: automatic settlement reports you no longer have to chase, a rebuilt docs site that gets your team moving faster on either side of the platform, more ways for customers to pay you with confidence, and dashboard tools that help you hold onto customers before they leave. ✅…
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Introducing the new Hello Clever docs site: built to get merchants and developers moving faster
We’ve rebuilt our documentation from the ground up, and it’s built to get you moving faster, whether you’re setting up your first merchant account, expanding into a new market, or building a custom integration. Here’s what that means ✅ A visual refresh across the whole site, cleaner navigation and a clearer layout, so finding anything…
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Clever Product Updates: More Currencies, Clearer Controls
Growth brings complexity, whether you’re expanding across markets or scaling within one. This edition of Clever Product Updates covers three things that make that simpler: payment links across more currencies, and a cleaner, more intuitive merchant dashboard, plus three new currencies now supported. ✅ Payment links in multiple currencies: request payments in your customer’s local…
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Introducing Clever Connect: payment infrastructure built for the way platforms actually operate
Platforms and marketplaces are on track to drive 53% of all ecommerce growth by 2030 (Cymbio, 2025). As more commerce shifts from individual merchants to platforms, the payment infrastructure sitting underneath those platforms is becoming one of the more consequential decisions they make. For an individual platform, it becomes a growth lever if the infrastructure…
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The surcharge ban is coming. Here’s why clever merchants are moving to real-time payments now.
From 1 October 2026, card surcharges are banned in Australia. If you’re currently surcharging, you lose the ability to recover card processing fees at the point of sale. Either way, October forces a question most merchants haven’t had to answer directly yet: what would it look like to reduce your dependence on card networks altogether?…
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Clever AI now speaks your language.
There is a quiet assumption built into most analytics tools – that English is everyone’s working language. If it is not yours, you work around it. Translate the question, run the query, translate the answer back. Or just go with your gut. That workaround has a cost:. slower decisions, a layer of friction between you…
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March Update: A clearer overview, smarter AI, and 21 languages.
Each month, our product team ships updates to help merchants work smarter and grow faster. March focused on three things: visibility, relevance, and language capabilities. Here’s what landed this month. 1. See your business more clearly Most dashboards report the past. The new overview tells you what to do next. Two sections sit at the…
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What Is My Shopify Store Actually Making? Now You Can Know in Real Time.
Shopify lives in one tab. Your payments live in another. The real story of your business lives somewhere in between, usually in a spreadsheet, usually too late. That is the problem the Shopify Data Connector solves. What the Hello Clever Shopify Data Connector does The Shopify Data Connector joins your Shopify order data (orders, customers,…
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Clever Product Updates: Clarity, Built Into Payments
Growth creates complexity. Here’s how to stay ahead of it. As transaction volume increases, decisions get harder to time. You need earlier signals, not reports pulled after the numbers settle. This edition focuses on improving how merchants see, plan, and act inside the Hello Clever platform. ✅ Clever AI Data Analyst: revenue forecasting built directly…