This month, we’re making in-store rewards smarter, sharper, and friction-free.
A faster sign-up flow for customers. A more precise lens for merchants. And a gentle nudge to tidy up your QR codes before they become digital relics.
Faster In‑Store Cashback Sign‑Up
Getting Instant Cashback in-store just got a whole lot simpler.
We’ve redesigned the CleverShop journey to reduce bounce, improve engagement, and make the value of cashback feel instant, because if your customers have to think too hard, they’ll walk.
What’s new:
- QR codes generated from CleverShop now deeplink directly into the cashback experience after app install. No login, no account creation needed.
- Static screens are gone and are replaced with clear, friendly animations that show exactly how Cashback works.
- Entire journey: just 6 taps from scan to reward
- Coming soon: Instant card linking with NFC and OCR that allow the user to skip the typing and get straight to earning
Whether it’s a new shopper or a returning one, the sign-up now feels more like a feature and less like a barrier.
Less “where am I?” and More “wow, that was easy.”
Milestone Rewards
Milestone Rewards have always been about recognising the right moments. Now, we’ve made those moments even more seamless and more satisfying.
We’ve enhanced the experience to ensure users receive their rewards at exactly the right time, with less effort and more emotional payoff.
What’s new:
✅ Cash or Clever Coin rewards now auto-claim as soon as users hit the milestone. No manual steps needed
✅ Users get an instant notification confirming delivery
✅ Manual claim still applies when a staff member needs to validate a physical reward
The Glow Up: Milestone Rewards interface
Bigger, bolder badges that highlight progress
A more intuitive streak tracker to help customers stay on top of their earning journey
Rewards delivered with less friction, keeps customers coming back.
✅ Keeps users engaged and rewarded in real time
✅ Reduces confusion or missed rewards
✅ Reinforces the value of returning, spending, and completing the streak
✅ Gives merchants stronger campaign performance without the extra effort
Track Performance by Single Day
Merchants often ask, “How did we do on that one big day?”
Now you can answer with clarity.
We’ve added a new one-day filter to the Overview screen giving you the power to slice data by exact calendar dates and drill into performance like a pro.
Use it to:
✅ Analyse single-day events, sales, or seasonal spikes
✅ Compare campaign performance day-on-day
✅ Understand customer trends with laser focus
No guesswork. No clunky exports. Just sharp, date-specific insights you can act on fast.
🔥 It’s the small details that tell the bigger story.
Action Required: QR Code Cutoff on 25 August
We’re officially retiring the old generation of QR codes and deep links. If you’re using anything made before 30 June, it may no longer support the updated experience and could lead users to dead ends.
What to do:
- Uninstall any test versions of the app (they conflict with the new navigation flow)
- Replace pre-June 30 QR codes and links across all physical and digital touchpoints
- Contact Customer Success for new in-store collateral with your updated QR code
This is your friendly reminder to keep things fresh. And functional.
What You’ll Notice (Even If Users Don’t)
Faster flows don’t just make things more convenient, they drive better business outcomes:
More sign-ups = more Instant Cashback redemption
Clearer onboarding = less confusion and support burden
Single-day data = smarter decisions around events and campaigns
Clean QR infrastructure = seamless customer journeys, online and in-store
We’re making the things you care about: growth, performance and simplicity easier to unlock.
Wrapping Up
This release might not shout, but it does work harder behind the scenes.
It’s about thoughtful polish in the places that matter: onboarding, insights, and infrastructure.
If you’re a merchant running campaigns in-store, this one’s for you.
If you’re a user scanning QR codes, you’ll feel the difference without even realising it.
As always, if you’ve got questions or old QR codes lying around we’re here.
Stay Clever.
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